🎁Spin Wheel Prize List
Subscribe to our email list from spin wheel entrance & win a free pet toy—US free shipping included!
WHERE is the spin wheel?
There's a cute dog button popping up on your right side of the screen, simply click on the dog button!
- Make sure you've subscribed from the spin wheel entrance!
- Note down the exact prize you’ve won and its corresponding discount code.
- Add the prize item from this page to your cart, or it won’t work!
- Proceed to checkout and enter the discount code.
- Fill in your delivery details and complete your order.
📺 Check out the video for the redeem tutorial:
https://www.instagram.com/reel/DWWTrI5BTbB/
✨ A quick note:
-
We don’t ship to non-subscribed customers, nor fulfill multiple orders from the same subscriber. Each subscribed user can redeem one free toy only.
- If the item you’ve won is sold out, please be patient while we do our best to restock it. If it’s still out of stock after 48 hours, please contact us via the chat box.
HAVING PROBLEM?
- DM us on Instagram @supwownz, or chat us here via chatbox in the lower left corner.
- Please allow us some time to get back to you – we’re working through a time zone difference!⌚️🌍
🎁 Don’t forget to tag us on instagram @supwownz & use #supwowtoy when you post your photos!
9 products
Lucy Pro Pet House
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Popular Collections
FAQ
Questions Pet Parents Ask Most
1. Are SUPWOW products safe for both babies and pets?
Yes. Safety is at the heart of everything we design.
All SUPWOW products are made using premium, baby-safe and pet-safe materials. We apply the same safety standards you would expect for infant products, ensuring they are non-toxic, gentle, and suitable for shared family spaces where babies and pets live and play together.
2. Why are SUPWOW products priced higher than typical pet products?
SUPWOW products are priced higher because they offer more than basic functionality.
We focus on thoughtful design, premium materials, small-batch production, and emotional value. Each piece is carefully crafted to be safe, durable, and visually refined—designed not just for pets, but for the home you love. You’re investing in quality, peace of mind, and a deeper connection with your pet.
3. Where are SUPWOW products designed and owned?
SUPWOW is family-owned and designed in New Zealand.
Our designs are created in Auckland, inspired by real life with pets and children. While manufacturing partners may vary, all products follow our strict design, safety, and quality standards.
4. How long does shipping take in New Zealand and Australia?
Order Processing: 1–3 business days
New Zealand
• Standard Shipping: 3–10 business days (Free)
• Express Shipping: 4–7 business days (NZD $4.90)
Australia
• Standard Shipping: 7–15 business days (Free)
You’ll receive tracking details once your order is dispatched.
5. What if I’m not satisfied with my order?
We want you to feel confident shopping with Supwow.
That’s why we offer a 30-day hassle-free return or exchange policy. If you’re not completely satisfied, simply contact us within 60 days of delivery and we’ll be happy to assist.
