Description
-
DIY, Customization
- An array of accessories included
-
Comfort & Cozy
- Ultra-soft and breathable fabric for unparalleled comfort
- Triple layers provide robust support for pets' skeletal structure
-
Easy to Clean
- Removable outer layers
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Pet Anxiety Alleviation
- Semi-sheltered design, celestial adornment filled with sound-making paper
- Mushroom shape Hide-and-Seek Toy: Place a treat or snack inside the cloud-shaped plush base, then cover it with the mushroom topper, creating a fun challenge for your pet to sniff out the hidden reward.
Included in the set:
- 7 puzzle pieces
- 1 plush mushroom
- 1 front decor
*For the ones who love the Paw Wings decor: Please note that the paw wings are NOT included in the set! Make a wish maybe one day it will show up! ๐
Instructions & Shipping
๐ Shipping Information
Processing Time: 1โ3 business days
New Zealand
โข Standard Shipping: 3โ10 business days โ Free
โข Express Shipping: 4โ7 business days โ NZD $4.90
Australia
โข Standard Shipping: 7โ15 business days โ Free
Customer Service:
Support@supwow.com (Reply within 24 hrs)
Tel: +64 02 198 1780
The Story
About Us
Supwow is a New Zealandโowned boutique design house crafting baby-safe and pet-safe essentials with refined precision.
Founded in 2020 by a family that believes pets deserve the same tenderness as children, we create elevated, intimate pieces that enrich the home.
Our products are priced higher because they offer moreโexceptional materials, thoughtful artistry, and enduring emotional value.
FAQ
Everything Youโd Like to Know
1. Are Supwow products safe for both babies and pets?
Yes. Safety is at the heart of everything we design.
All Supwow products are made using premium, baby-safe and pet-safe materials. We apply the same safety standards you would expect for infant products, ensuring they are non-toxic, gentle, and suitable for shared family spaces where babies and pets live and play together.
2. Why are Supwow products priced higher than typical pet products?
Supwow products are priced higher because they offer more than basic functionality.
We focus on thoughtful design, premium materials, small-batch production, and emotional value. Each piece is carefully crafted to be safe, durable, and visually refinedโdesigned not just for pets, but for the home you love. Youโre investing in quality, peace of mind, and a deeper connection with your pet.
3. Where are Supwow products designed and owned?
Supwow is family-owned and designed in New Zealand.
Our designs are created in Auckland, inspired by real life with pets and children. While manufacturing partners may vary, all products follow our strict design, safety, and quality standards.
4. How long does shipping take in New Zealand and Australia?
Order Processing: 1โ3 business days
New Zealand
โข Standard Shipping: 3โ10 business days (Free)
โข Express Shipping: 4โ7 business days (NZD $4.90)
Australia
โข Standard Shipping: 7โ15 business days (Free)
Youโll receive tracking details once your order is dispatched.
5. What if Iโm not satisfied with my order?
We want you to feel confident shopping with Supwow.
Thatโs why we offer a 60-day hassle-free return or exchange policy. If youโre not completely satisfied, simply contact us within 60 days of delivery and weโll be happy to assist.
Still have questions?
Contact us at Support@supwow.com(We reply within 24 hours)
